Q: Do I need to reserve in advance?
A: We have a limited number of participants during our dolphin activities, so in order to assure your place we suggest your reservation in advance, especially if you plan to visit us during the high vacation season.
Q: May I bring a camera or video camera to take pictures?
A: Cameras are not allowed into the pools or observation areas for your safety, for the dolphins safety and the safety of the equipment but professional photos will be available for purchase after your experience.
Q: Can I wear Sunscreen? (SPF)
A: While we recommend you wear sunscreen, it must be biodegradable for the protection of our dolphins and sea lions. Any other sunscreen must be showered off before entering the dolphin area. Our gift shops sell biodegradable sunscreen.
Q: Can I wear jewelry?
A: We recommend you remove all jewelry, including wedding rings, ear rings, and piercings, before coming to the dolphin center. Although we provide an area to secure your personal belongings, it is easy to drop, lose or misplace, so we recommend you to leave jewelry and small items secured in your accommodation’s safe or front desk safe.
Q: Why do you limit the number of sessions for people to interact with dolphins?
A: At Dolphin Adventure the animals' health and welfare are of primary importance. The sessions are limited to ensure an enjoyable schedule including a variety of activities for the dolphins. The dolphins spend only a combined total of less than two hours each day voluntarily interacting with the public. The rest of the day is allocated to the dolphins' private time, valuable training time, as well as play and social interaction.
Q: How safe are Interactive Programs?
A: In-water-interactive programs have a remarkable, well-established record of dolphin and human safety. The health and safety records of these innovative programs have been studied, analyzed, and restudied for over 20 years, each time reaffirming their exemplary achievements.
Q: Can I make a Dolphin sick if I participate in a swim program?
A: Since the initiation of in-water marine mammal interactive programs in 1985, there has not been one instance of disease transmission between humans and dolphins reported at any of the facilities that offer "swim with the dolphin" programs.
Q: Can I do any of the dolphin programs if I am pregnant?
A: For your personal safety and the wellbeing of your unborn child we do not allow pregnant women to participate in our dolphin and sea lion programs.
Q: Can special needs visitors participate in your dolphin programs?
A: We do our best in trying to provide this experience to everyone although it is not always possible. It is very important for you to mention during your reservation, which is the specific need. We will assess your request and decide on the best option for your comfort and security in a group setting. Our dolphins gladly interact with all of our visitors, no matter their sex, appearance, or abilities. We also offer an amazing special needs program that is customized and is a private session which we recommend for an enhanced dolphin experience.
Q: Where is the Dolphin Center located?
A: The Vallarta Adventure Dolphin Center is located in Nuevo Vallarta.
Q: What are the minimum ages for the different Dolphin Programs?
It is your responsibility to make sure you are aware of and understand all restrictions pertaining to this tour before booking online or over the phone. It is your responsibility to ensure that you are medically qualified and within any limits listed below in order to participate in this activity. No refunds will be given to those who reserve a spot and can not participate due to the restrictions listed below. For more information please read our cancellation policy and terms and conditions page or call our staff with any questions regarding your ability to participate.
Puerto Vallarta Dolphins is always interested in your tour experience with us. We hope you enjoyed your tour and love to hear comments.
I have been to the Bahamas many times, but Dolphin Extreme Swim is one of my favorite trips! It includes everything that everyone should do here. As a Bahamas veteran, I can say only the best about this experience!
Thanks to the professional guides! I was a bit worried about kayaking because I had never done it before, but the instructions were great and I had such a good time!
The best way to discover nature! ( ͡° ͜ʖ ͡°)